Frequently Asked Questions

Q: What is your minimum opening order amount?
A: $250.00.

Q: What is your minimum reorder amount?
A: $150.00.

Q: How do I know what the minimum quantity per item is?
A: Refer to the item number and the first number listed after the size is the case pack quantity and the second number is the minimum quantity.

Q: What is your leadtime to ship an order?
A: 7-14 days.

Q: How does Thompson & Elm ship?
A: UPS, Motor Freight - Cheapest way. We evaluate between UPS and Motor Freight.

Q: What Credit Cards does Thompson & Elm accept?
A: AmerExp, Visa, Master Card and Discover.

Q: How long does it take to get credit approved for a Net 30 account?
A: If you complete our credit sheet, normally one week.

Q: Does Thompson & Elm offer Dating Programs?
A: Yes.